Hawthorn Bank → Customer Service

Emotional Intelligence: Developing Effective Relationships (HB0922.0)


Description
Mastering the abilities of the first four competencies paves the way for attaining greater relationship skills. Effective relationships are about successfully interacting with people, managing your emotions, and helping others manage their emotions. In this course, we'll talk about the importance of effective relationships and how to develop the relationships you already have. We'll go over dealing with peoples' differences, analyzing your current relationships, and understanding what you can do to make those relationships stronger.
Content
  • Emotional Intelligence: Developing Effective Relationships
Completion rules
  • All units must be completed
Prerequisites