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Business Skills

Effective Metrics

We live in the age of data, but knowing what data (or "metrics") give you valuable and actionable insights is a skill in itself! Learn what metrics are worth tracking in a restaurant and what metrics aren't, and see how those metrics turn into key performance indicators (KPIs) that drive your decisions and position your staff for success.
  • Instructor Bio
  • Course Article 1: What Metrics Are Worth Tracking?
  • Assignment 1: What Metrics are Worth Tracking Reflection
  • Course Article 2: Determining Effective Metrics
  • Assignment 2: Determining Effective Metrics
  • Course Article 3: How The Right Metrics Play into Decision Making
  • Quiz for Article 3: How the right metrics play into decision-making quiz
  • Course Article 4: Using Key Performance Indicators (KPIs) to Achieve Goals
  • Course Assignment 4: KPI Tracking to Achieve Goals
  • Course Survey
Completion rules
  • All units must be completed