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Business Skills

Emotional Intelligence

Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. Emotional intelligence helps you build stronger relationships, succeed at school and work, and achieve your career and personal goals. It can also help you to connect with your feelings, turn intention into action, and make informed decisions about what matters most to you.
  • What is Emotional Intelligence?
  • Developing Self Awareness
  • Developing Self Regulation
  • Developing Self Motivation
  • Developing Empathy
  • Developing Effective Relationships
  • Emotional Intelligence and DISC
  • Course Survey
Completion rules
  • You must complete the units "Course Survey"